This morning I tried to move some money from one account to another online but the pages were so slow to load, it kept timing out. Not to be outdone, I decided to check another account with a different bank. My first attempt to log-in failed because I made a mistake with the pass number. Second time, it was correct but it still wouldn't log me on. Third time was also correct but again I was refused and told I would now have to change my pass number but I could do it online.
I did try, but got the message that my request couldn't be carried out because some of the systems were down. There was a phone number, so eventually I did it by phone and was told that the new pass number would be sent by post and would take three days! All because I was locked out of my own account by problems with their system!
Sometimes, I think it would be better to keep my money in a sock under the mattress!
Plaster board and dust
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So, we're still no further forward on the British Gas smart meter front and I've given up making non-existent appointments with them... -
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1 comment:
And you know Jen...if you actually went into the branch to do it, you'd probably wait 20 mins in a long line then be charged cause you didn't use the bloody machine outside or netbanking!!!!
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