Today was Toby's 'check up and injections' visit to the vet. It should have been in November, but his record card has mysteriously disappeared and we didn't get a reminder from the vet.
"Ah, we installed a new computer system then," the receptionist declared with the air of winning the lottery, "So it will have got lost in the system."
Oh goody, goody, I was tempted to reply, because now, instead of a booster, he has to start with a new course of injections. No apology, of course. Is it part of the training for people dealing with the public these days that they must on no account apologise for anything?
So, we got in to see the vet, a young lady from County Cork, and Toby was, amazingly, as good as gold during the whole visit. So good, in fact, that I'm wondering if someone has quietly done a swap and I've got the wrong dog!