Caught in the Apple web

Keith has fixed the other Apple Macbook and then spent the whole of yesterday evening playing with it. He has loaded all his information, music etc on it, set up iCloud and linked to his iPhone.
Of course, he doesn't really have an iPhone or an Apple Macbook... 
He's just testing them.
Of course he is...

Plaster board and dust

So, we're still no further forward on the British Gas smart meter front and I've given up making non-existent appointments with them...