Ice Cream Sandwich anyone?

For some reason, I am unable to use email or the internet on my HTC HD2 mobile phone, unless I switch it to wifi. This is all the more puzzling as, a few weeks ago, our phone provider contacted Keith and said that I had been using data but I didn't have that option in my package, although for an extra £5 a month, I could have pretty well all I wanted, so Keith paid up. Since then, even though I don't know how I was downloading data before, I certainly can't now; nor can I send or receive multi-media messages. I have spent hours poring over the laptop in search of enlightenment, giving myself a headache and becoming cross-eyed in the process, but nothing has worked, so now, Keith has bravely offered to re-flash my phone with Ice Cream Sandwich instead of Gingerbread.
Confused? Yep! Me too, but I've got my fingers crossed that it works.
Keith doesn't have a problem with his phone - he has just awarded himself a Samsung Galaxy 3...


Plaster board and dust

So, we're still no further forward on the British Gas smart meter front and I've given up making non-existent appointments with them...