Hello. I've just set my keyboard up with my computer but it's wobbling. I can't get it level at all.
It should have 2 little legs at the back which you pull out so that it stays level.
No, I've looked. There's nothing like that. I'll have to bring it back. Wait a minute. I'll just go upstairs and have another look.
(I wait on the phone for the next few minutes.)
Hello? Yes, actually there are two legs to pull out. I didn't see them before. It' fine now.
All in a day's work. Remember my idea about passing a test before being allowed to have a computer? Seems like a good idea. :)