I popped down to Bristol today to bring Dad an early Christmas present, a printer/scanner. Set it up, correct leads present, driver disk present, went through the motions only to find that the scanner was showing an error message and refusing to play ball. After over an hour, during which time the dratted thing came perilously close to being hurled through the window, I gave in and called my personal helpline, Keith.
"Have you unlocked the scanner?" was the mild enquiry.
"What do you mean?"
"Didn't you read that yellow piece of paper at the side which said unlock the scanner?" was the reply.
Machine is now fully installed and working like a trooper. However, what I want to know is why the error message which came up said 'Refer to documentation and call Service if necessary." Why couldn't it just have said, 'unlock scanner' or even 'please unlock scanner.'?????
Oh no, sorry, that would be tooooooo easy!!!! Grrrrrr!!