The monitor

A few months ago, Elder Daughter bought Dad a new, flat screen monitor for his desktop computer as she thought he could do with a better and clearer image. When they got it home, hey presto, it was faulty and had to go back. The shop didn't have another in stock so she got her money back and bought one online instead. Unfortunately, it was delivered to her house in Sheffield instead of Dad's house in Bristol so it has taken until now to get it in the right location and it was down to me to set it up.
So far, so good, except that Dad needs the dimmest setting to suit his eyes.
On this monitor, there were about four choices, one setting for gaming, another for video-viewing etc and then an economy one, which, as it provided the dimmest setting of all, was the one I chose.
Fast forward to last evening, when I reminded Dad that he needed to try it out and make sure it suited him, which he went off to do, coming back fifteen minutes later to say that it was hurting his eyes.
Off I went into the dining room to see what I could do...
Two hours later, I was still fiddling about with it and getting increasingly exasperated. Dad backed rapidly out of the room, wearing his hard hat and left me to it, just after I had expressed a wish to hurl the thing out of the window.  Then Keith rang,
"Why didn't you ring me to help?" he asked when I explained my difficulty.
So, there followed a further half hour of me explaining the settings and menus available on the monitor and bemoaning the fact that, for some reason, I couldn't access the brightness and contrast options to change them and Keith flatly contradicting me and telling me that I MUST be able to, maybe I wasn't doing it properly. 
Unsurprisingly, we made no progress and I spent the night wondering how to break the news to Kathy that Granddad was not going to be able to use the monitor.
Up at the crack of dawn this morning, I spent a further hour doing battle and then, having run out of options, I decided to restore the default settings and, guess what! I was suddenly able to reset the brightness and contrast, It seems that option is not available if the monitor is on economy setting.
Of course, they didn't bother to mention that in the instructions.
Well, that would make it too easy, wouldn't it?

Plaster board and dust

So, we're still no further forward on the British Gas smart meter front and I've given up making non-existent appointments with them...