A car with a poltergeist

I've had my 'new' car for four weeks now. It's a silver Renault Clio ("Papa!" "Nicole!" - remember the advert?) and I've been running around in it quite happily, including a trip down to Bristol one weekend, but this Saturday morning it was very cold (Remember that, it's a clue) when I set off to the bank in town. I was aware that the heating didn't seem to be working at all and by the time I got to town, my fingers were in pain inside my gloves from the cold.
"Just my luck," I thought, "a car with faulty heating."
I pulled into the car park, parked, got my ticket, stuck it inside the windscreen and set off. Seconds later, I heard a sound like a car struggling to start behind me. As I didn't remember noticing another car near mine, I turned round. The bonnet of my car was gently vibrating and there were strange groaning noises coming from it. I walked back, cautiously.
A car with a ghost?
I stood in front of it just in time to see brown liquid running out from between the wheels. There were gentle clouds of steam above the bonnet.
My thoughts at this point do not bear repetition but were along the lines of "Oh dear, there seems to be a big problem here, which could even result in my losing yet another car."
A quick phone call to my knight in a shining (converted)ambulance and Keith arrived within minutes to inspect the damage.
"There's no anti-freeze in it," was his diagnosis.
Now what idiot second-hand car dealer sells a car in November, having had it MOT'd and (apparently) serviced, with NO ANTI-FREEZE in it!!!
Fortunately, no damage was done and my car lives to drive another day.
Not sure I can say the same about the car dealer when I get my hands on him!

Internet problems

We've been having intermittent problems with our internet lately, usually out of office hours, so when we ring BT we end up speaking to someone in India who is obviously reading from a script and hasn't the faintest clue what might be wrong. During the last few days, however, it's been worse and we are still not sure whether the problem is with the modem or the line. When Keith rang the other day, he ended up, not having the connection tested, but ordering a new BT Home Hub, which is one of those all singing, all dancing ones which give you broadband and TV as well. It's cheaper than Sky and the reviews I've read of it have been favourable, so we'll see...
The modem is due to arrive tomorrow, so I have two requirements to start my week:
1. That the modem arrives tomorrow as promised and doesn't get lost in the post like the last one did.
2. It sorts out the problem.
Not much to ask!