Christmas has come and gone, New Year greetings have been exchanged and for some, New Year resolutions have been made and possibly broken already. But although things have quietened down in the world of supermarkets, it seems that not everyone is happy. In fact, some checkout staff are living proof that 'Kevin' is still around and is not necessarily male.
My 'Here to help you' person was female; no, not a sulky teenager but a (very) mature woman who was obviously not having a good day. When it came to my turn, she completely ignored me and let me get on with packing my shopping unaided.
(Sign above our head: "Happy to help with your packing!")
"Could you give me a hand with packing, please?" I said politely, noticing the queue building up behind me.
She looked at me for the first time and made a sort of hrrumphing noise, just like Kevin. Very reluctantly, she picked up one of my bags and carelessly stuffed a few items into it. And that was the full extent of her packing. Having finished scanning, that was her part of the procedure done and she turned round to exchange a few words with a customer at the neighbouring checkout who was obviously a friend.
I had picked up an unexpected bargain on my tour round the store, a 30 litre stainless steel kitchen bin, but as I only had a small trolley, I was going to need some help.
(Sign overhead: "Happy to carry your shopping to the car for you.")
I did toy with the idea of asking her to do it, just to see her reaction, but instead,
"Could someone help me carry this out to the car, please?" I asked politely.
She looked at me incredulously, hrrumphed again and finally turned to the male employee behind her to make the request.
He, on the other hand, was very friendly and helpful.
Afterwards, I sat in the car and wondered why on earth I had put up with such bad service...