Furniture part deux

Just in case you all thought the furniture saga was at an end, it isn't. we are still waiting.....
Last week we had a phone call one afternoon saying that the suite would be with us in an hour. "Oh, no it won't," I said, " There's no-one there, we haven't had any notice and the old furniture is still there so there's no room."
"Oh, no it isn't," they said, after further checks. "That was a mistake. Ha, ha!"
So, EDA is the day after tomorrow, but we were promised a text message again to inform us of the time. That should have arrived today. It didn't so I rang the store. They didn't know so they said they would ring the warehouse and call me back.
They didn't, so I rang them myself, or tried to. After listening to a disembodied voice telling me everyone was busy for 10 minutes .... twice, I gave up.

So tomorrow, I'll start again........... and just wait for them to tell me they will be delivering on Thursday afternoon, when, as I have told them repeatedly, there won't be anyone there!
How these people manage to run a business, I'll never know.

1 comment:

gemmak said...

You are a patient woman.....tomorrow I would be phoning them to cancel the order and get a refund! There is poor service and there is this lot! It's a farce.

Plaster board and dust

So, we're still no further forward on the British Gas smart meter front and I've given up making non-existent appointments with them...